AMAZON is making a major change to deliveries within hours and it’s leaving Prime members furious.
The retail giant will start charging Prime members for same-day delivery on certain orders, and shoppers are not impressed.
The same service used to be free on all eligible orders, but from tomorrow (September 18 ) this is set to change.
Shoppers will be charged £1.99 for all same-day delivery orders under £20.
It was first announced last month in an email sent to all Amazon Prime users.
In an email sent to Prime members, Amazon wrote: “As we invest to improve our same-day delivery service we are writing to let you know about an update to the same-day delivery options available for Prime members in eligible postcodes.
“From September 18, 2023 eligible Prime orders under £20 will continue to be shipped with free one-day delivery.”
It went on to say that most members receive the majority of their Prime orders with next-day delivery.
“Where available, same-day delivery can be selected at checkout, but there will be a fee of £1.99 per delivery for orders under £20,” the email continued.
Furious shoppers have taken to social media to share their disappointment at the news.
One angry Facebook user said: “So basically, people who are already paying for a service have to pay further, for that service”
While another added: “Isn’t that what prime is for?”
And a third wrote: “Time to shop elsewhere. Amazon no longer a place for bargains.”
Several shoppers did point out that they won’t actually be affected by the change, due to not have same-day delivery as an option option.
Same-day delivery is only available to those that live in eligible postcodes.
You’ll know if you’re eligible as the option will show up under the delivery method at checkout.
To get something delivered on the same-day, eligible customers need to place their order before midday to ensure they get it by 10pm.
Amazon Prime members will continue to get free next-day delivery on all eligible items in their basket.
But if you’re unhappy about the changes or are looking to save some money it could be worth cancelling your membership.
Below we explain how to cancel your Amazon Prime membership.
How do you cancel your Amazon Prime subscription?
If you pay for Amazon Prime, you can cancel the service by going to your Amazon Prime Account page when logged into Amazon.
Then click “Manage” where you’ll have the option to update, cancel and more.
Choose “End membership” on the left-hand side of the page.
Amazon offers free Prime trials of 30 days or six months for students.
But if you’ve taken out one of these trials and don’t want it to automatically start charging you, you need to remember to cancel the service before the trial expires.
To do this, go to “Manage Your Prime Membership” when you’re logged into Amazon.
Then select “Manage” where you’ll have the option to update, cancel and more.
Click “End trial and benefits” to cancel.
You’ll cancel your registration and the payment card you signed up with won’t be debited.
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